Tuesday 24 July 2012

Why you should book your family holiday with Travel Club Elite . . .

Date: Thurs 21st June 2012
Subject: Travel Club Elite Family Holiday Review


Dear Colin


Thank you for your email.


I think the fact that you recognise the importance to many of your customers, of this process, is probably one of the reasons you and the rest of  Travel Club Elite are so good at what they do. I have not been the easiest customer, for example, but I think the reason for this is that it is so important to me that we get as appropriate a holiday for my family, which includes 2 young children. This is the first time that the 4 of us have gone on a 2 week holiday (as opposed to 1 week) and it is the most we have spent on a holiday since we had a family. That is why being able to go back and check more things without being made to feel like a pain - as I was able to do with Louise- means a lot.


Many thanks again.


Kind Regards 


James Brentwood


Bahia del Duque, Tenerife - Review

Date: Sat 23rd June 2012
Subject: Bahia del Duque, Tenerife Review


Dear all at Travel Club Elite,


Finally, thought you would like to know that we had an excellent holiday at the Bahia del Duque in Tenerife. Whilst expensive it would come highly recommended.


Regards,


William Thompkins

Travel Club Elite Review

Date: Weds 6th June 2012
Subject: Travel Club Elite Customer Service Review


Dear Sue


Thanks for all the info - it's fantastic. You are a real find, I am so pleased I persevered on my search and I am delighted with the service from you. I will definitely bear you in mind for the future for Mark Warner or any of the others!

Thank you so much again. The whole family is really looking forward to it!


All the best, 
Melissa

Pampano Beach Club Review

Date: Fri 1st June 2012
Subject: Pompano Beach Club Review

Dear Travel Club Elite

Just to say thank you for recommending the Pompano Beach Club Hotel in Bermuda. It really was the best hospitality ever.

The food is fantastic and the staff are very helpful. Hope to book again one day.

Thank you

Diana Parkinson

Tuesday 17 July 2012

Club Med Palmiye Review

Date: Fri 1st June 2012
Subject: Club Med Palmiye Review


Dear Travel Club Elite,


As regards to my stay at Club Med Palmiye - I was very impressed with it and had a wonderful Club Med holiday. I particularly enjoyed the gardens and the general running of Club Med Palmiye was impeccable and I intend to take my grandchildren there next year - the Mini Club was the best I have seen and I have stayed at many Club Meds over the years.


I look forward to your comments,


Sincerely,


Wendy Hutchinson


Travel Club Elite Review

Sent: Weds 30th May 2012
Subject:  Travel Club Elite Customer Service 


" Hooray holiday all booked. And thank you, Sue, for your patience and help. I'm impressed with your approach and hope to use you again."

Sincerely,


Jennifer Brown



Travel Club Elite Review

Date: Sat 21st April 2012
Subject: Thank you to Travel Club Elite


Hi Sue


Hope you had a nice break in Russia, We had a look at the details you sent below regarding Florence and as always very happy with all your recommendations and would love to go ahead and book.


Sue, thank you so much for booking all our holidays over the years. Looking forward to the Villa Hols you have booked for us. :)


Cheers


Ell

Travel Club Elite Review

Date: Mon 16th April 2012
Subject: Customer Service 

"Please thank all at Travel Club Elite for all their professionalism and cheerful, friendly, customer service"

Regards,

Jane Black 



Choose Travel Club Elite for a luxury holiday and service you will remember for a lifetime . . .

Review of the Wendy Wu Vietnam Panorama Tour

Date: Thurs 29th March 2012
Subject: Wendy Wu Vietnam Panorama Review


Good morning, Maria


After having had time to 'recover' from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Wendy Wu holiday booking.
Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two-thirds empty, so we had at least 3 seats each, in which to get comfortable.
The trip itself was extraordinary from beginning to end.


The organisation was excellent, as was our Tour Manager (Huan) and our Coach Driver (Bin). The catering was far beyond anything we had expected, as were the hotels. 


We were a part of 18, as a group of 12 Australians and 8 British - we all mixed extremely well and were sorry when the end of the tour arrived.


Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.


We will have no hesitation in recommending both Travel Club Elite and  Wendy Wu to others who are thinking of visiting an extremely fascinating and friendly country.


Regards,


Amber and Keith McDonald