Friday 30 July 2010

The Extra Mile In Customer Service - July

Sent :Jul 27, 2010
Subject : Holiday to Lakitira, Kos!

Hi, Just wanted to say a big thank you to you all for arranging our family holiday to Lakitira, Kos, Greece which was fantastic. I know we had to make a few changes and you were great at sorting it all out for us. My brother said it was the best holiday he had been on and will be booking through you for next years hols. My mum and dad even said it came second on their list of great holidays (Mauritius won!).

Looking forward to booking through you again soon.

Thanks again.

Clare

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Sent : 27 Jul 2010
Subject : Change of Ship to MS Prince Abbass

Great Holiday. Well arranged. MS Prince Abbas was excellent and an improvement on Nubian Sea according to a couple who had done it before (though good too). Thanks again.

Richard

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Sent : 15 Jul 2010
Subject : Holiday 20th June

Brilliant Holiday. Thank u for excellent support around time of booking.

Lee