Tuesday 26 April 2011

The Extra Mile In Customer Service - April 2011

Sent: 26/04/2011
Subject: Fantastic Service

Dear Maria,

Many, many thanks for all you help the other day.  As always the fantastic service I have had the privilege to experience with you.  My new email is as above for future.

With Best Wishes, Helen xx

Thursday 7 April 2011

The Extra Mile In Customer Service - April

Postcard Received From Happy Customers On Their Holidays In Port Adelaide, Australia.
The first week's weather seems more English 'cool' - if 20 degrees, rather than 2! But, the sun has come back, with the wind giving an autumnal feel. We have just done a 2 day excursion to Barossa Valley, South Australia's famous wine producing region. We enjoyed good food & wine (of course!) and a bit of relaxation from the demands of work and family life. We have just had fish & chips looking across the dunes to the sea. Blue skies and sun sparkling on the waters of the Great Australian Bight....
Best Wishes to all, M.

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