The Extra Mile In Customer Service - April

Postcard Received From Happy Customers On Their Holidays In Port Adelaide, Australia.

The first week's weather seems more English 'cool' - if 20 degrees, rather than 2! But, the sun has come back, with the wind giving an autumnal feel. We have just done a 2 day excursion to Barossa Valley, South Australia's famous wine producing region. We enjoyed good food & wine (of course!) and a bit of relaxation from the demands of work and family life. We have just had fish & chips looking across the dunes to the sea. Blue skies and sun sparkling on the waters of the Great Australian Bight....

Best Wishes to all, M.

If you would like to book an Australian Holiday or Flights to Australia call 0121 213 0012 and make HUGE Australia Holidays Savings Today! ABTA Agent. www.Travelclubelite.com

The Extra Mile In Customer Service - March

Sent:03 March 2011 08:15
Subject: Sweden Ski

Hi,

I just wanted to say thank you for the holiday you recently put us on. It was fantastic for skiing and apres ski. I would certainly recommend Neilson and Hotel Continental Inn, Are, Sweden to anyone else and is certainly a place we would love to go back to next year.

Thank you for all your help in sorting this out.

Regards,

Stuart



Sent: 22 March 2011
Subject: Florida Flights

Gwen,

The service you provided was exemplary and I will come to you in the future.  Thank you for your swift response to my request.

Kind Regards, Alex

The Extra Mile In Customer Service - February

Sent : 02 February 2011 14:15
Subject : Club Med Holiday In May

Dear Louise,

I thought I'd just email to say thank you very much for sorting out the alteration to our holiday. I was impressed with your patience and helpfulness and we would certainly book our future holidays with you.

Thanks again,

Samantha

The Extra Mile In Customer Service - January 2011

Sent: Thursday, January 13, 2011
Subject: RE: Mark Warner Enquiry

Thanks very much. We loved Mark Warner San Agostino and the ability to sit just outside the room on a sun lounger whilst our little one had a nap!

Sue is fab, so happy for her to help.

Kind Regards, Jane

To book Mark Warner San Agostino with excellent Customer Service and HUGE holiday savings on top of Mark Warner prices visit http://www.travelclubelite.com/ or call 0121 213 0012.


Sent: 17th January 2011
Subject: Wedding 2012

Good morning. We booked a holiday through you in 2009 and were very impressed by the prices and the effort that was put into our holiday. My partner and I are looking to get married in 2012 and were wondering if this is something you could help us with?

Kind Regard, Jane

Hats off, a very professional service!

Sent: Sat, Oct 2, 2010
Subject: Hats off, a very professional service!

To all at Travel Club Elite,

A huge thank you for your ever so efficient organisation and booking arrangements for our recent holiday to Mark Warner at Sardinia. All flights, transfers and car parking arrangements went without a hitch and a truly enjoyable week was had at this new resort. I highly recommend this resort with excellent sporting facilities, a beach to die for and the food was stunning. All in all excellent, complimented by your pleasant, courteous and genuine efficiency.

Hats off, a very professional service!!

Kind Regards,

Mr E

To book Mark Warner Garden Beach Resort, Sardinia with Extra Savings on Top of Mark Warner prices visit http://www.travelclubelite.com/ or Call 0121 213 0012.

Holiday Videos Launch

Received 10.09.2010 - Extract from message 'LOVE your Videos'

"I have just finished watching some of your videos on YouTube and I have to say I was highly impressed... I really thought your vids were some of the best on the site."

- maggie

Visit our new video channel www.youtube.com/user/travelclubelite to see sun and ski holiday videos from Club Med and shortly, other tour operators we specialise in.

The Extra Mile In Customer Service - July

Sent :Jul 27, 2010
Subject : Holiday to Lakitira, Kos!

Hi, Just wanted to say a big thank you to you all for arranging our family holiday to Lakitira, Kos, Greece which was fantastic. I know we had to make a few changes and you were great at sorting it all out for us. My brother said it was the best holiday he had been on and will be booking through you for next years hols. My mum and dad even said it came second on their list of great holidays (Mauritius won!).

Looking forward to booking through you again soon.

Thanks again.

Clare

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Sent : 27 Jul 2010
Subject : Change of Ship to MS Prince Abbass

Great Holiday. Well arranged. MS Prince Abbas was excellent and an improvement on Nubian Sea according to a couple who had done it before (though good too). Thanks again.

Richard

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Sent : 15 Jul 2010
Subject : Holiday 20th June

Brilliant Holiday. Thank u for excellent support around time of booking.

Lee