Date: 10th October 2014
Subject: Review of Travel Club Elite
Edith, from Oxford, was very impressed with the service she received from Travel Club Elite!
'Really good travel agent to deal with! They have never let me down. Delightful, professional people to deal with. I booked up at the last minute and everything was done perfectly. I got a great deal from the team at Travel Club Elite, their quote couldn't be beaten (or matched) by anyone!'
Showing posts with label Travel Club Elite. Show all posts
Showing posts with label Travel Club Elite. Show all posts
Friday, 10 October 2014
Friday, 4 April 2014
Review: Customer Feedback
Subject: Feedback of service.
Hi there,
Just a quick note to thank you so much for the flowers! They are
lovely and totally unexpected!
We had a fantastic time away and the hotel far exceeded our
expectations. It was worth waiting 2 years for!
I wouldn’t hesitate to recommend it to anyone! Thanks for everything you always do for us, Sue.
I wouldn’t hesitate to recommend it to anyone! Thanks for everything you always do for us, Sue.
Kind regards
For more information please call Travel Club Elite on 0121 213 0012 or visit our website at www.travelclubelite.com.
Tuesday, 11 March 2014
Review: Club Med Valmorel
Subject: Review of Club Med Valmorel.
Hi there,
On behalf of the 6 of
us who have just returned from Valmorel I would just like to say a
huge thank you for the best Club Med holiday we have all ever
experienced.
 |
| Club Med Valmorel, Valmorel |
From the airport
lounge at Birmingham to our private transfers each way and food on the plane
which was a bonus and very welcome on the way home yesterday. Due to an accident
on the way to collect us our taxi was a little delayed, conditions were terrible
getting down the mountain due to snow most of the night and we only had 1 1/2
hours to check in, which we managed went through security and they were boarding
the plane a little tight but we all arrived home safe and sound with everything
intact which is always a bonus.
Once again can I
please say a huge thank you to you and all your staff for making our holiday
really enjoyable.
Kind
Regards
Mrs S Price
NOTE: For any more information on Club Med Valmorel, please go to our website. Or call us on 0121 213 0012.
Monday, 16 December 2013
Date: Monday 16th December 2013
Subject: Review: Hurtigruten, Norway
My mum and I have just returned from a fabulous Hurtigruten mini cruise to
Norway, booked via your company. Although we didn't quite manage to see the
Northern Lights in their full glory, we did get a little glimpse one
evening!
We both really enjoyed our trip, and loved the fact that the cruise ship runs a type of ferry service, in and out of many stunningly beautiful little fishing villages and towns along the coast.
Most of all, though, I'm writing to say a huge thank you for the fabulous service we received from your colleague Maria. She not only provided us with a thoroughly professional and efficient booking service, she also went out of her way to get us a place on the trip - when I originally called to book, all the places were taken, and I was really disappointed because these dates were the only opportunity both me and my mum could get away together. I asked Maria to bare us in mind in case of any calculations, and when a place did eventually come up (several weeks later) she remembered to give us a call, and we made the booking - she really did provide the most excellent service imaginable, and has made an 83 year lady and her busy daughter extremely happy.
Thank you, Maria.
Nicole S
To book a Hurtigruten cruise, then please call 0121 213 0012 or visit the website now for more details.
Subject: Review: Hurtigruten, Norway
 |
| Hurtigruten, Norway |
We both really enjoyed our trip, and loved the fact that the cruise ship runs a type of ferry service, in and out of many stunningly beautiful little fishing villages and towns along the coast.
Most of all, though, I'm writing to say a huge thank you for the fabulous service we received from your colleague Maria. She not only provided us with a thoroughly professional and efficient booking service, she also went out of her way to get us a place on the trip - when I originally called to book, all the places were taken, and I was really disappointed because these dates were the only opportunity both me and my mum could get away together. I asked Maria to bare us in mind in case of any calculations, and when a place did eventually come up (several weeks later) she remembered to give us a call, and we made the booking - she really did provide the most excellent service imaginable, and has made an 83 year lady and her busy daughter extremely happy.
Thank you, Maria.
Nicole S
To book a Hurtigruten cruise, then please call 0121 213 0012 or visit the website now for more details.
Wednesday, 1 May 2013
Hurtigruten Northern Lights Review
Date: 6th April 2013
Subject: Hurtigruten Northern Lights
Dear Mary,
 |
| Hurtigruten 7 Day Journey North |
I just wanted to write and thank you and Travel Club Elite for the excellent
way in which you have organised our recent holiday.
Adrian and I have just got back from the 7 day Journey North which you
organised for us on the Hurtigruten MS Nordlys which sailed on 30 March
2013 from Bergen and we have had a wonderful time.Kind regards,Mrs R. Russell
A Thanks To Our Sales Team member - Sue
Date: 6th March 2013
Subject: Good feedback from holiday booking
Hi Sue
Thank you for booking my holiday, it has been a pleasure doing business with you.
Thank you for your care and professional attention to detail and of course your patience. You are fab!
Again many thanks from us all and we look forward to many more bookings with Travel Club Elite
Kind regards
Mrs S.Pluetchford
Monday, 28 January 2013
Customer Service at Travel Club Elite
Date: 15th December 2012
Dear
Sue,
J. Bell
Subject: Excellent customer service from Sue
Thank
you for all your help this morning. You took the pain out of searching and
booking.
You
are a credit to your employer!
Best
Monday, 24 September 2012
Club Med Da Balaia & Travel Club Elite Review
Date: 23rd September 2012
Subject: Club Med Da Balaia &Travel
Club Elite Review
Dear Staff at Travel Club Elite,
Thank you, for once again arranging my
second holiday this year with Club Med.
This review is about Club Med Da Balaia,
Portugal.
Travel
Agents:
I have booked Club Med Holidays each
year for over the last 5 years. I usually holiday with my 2 grown up children -
my son and daughter both in their 30's.
Sadly I didn’t find Travel club Elite
until around 3 years ago - and found them on a recommendation from a friend. I
say sadly as they really are a fantastically, helpful, travel agency who have
good contacts with Club Med and wide experience of Club Med Holidays (and I am
sure all other holidays as well!).
Sue has also been extremely helpful in
researching possible dates for my trips to Portugal - finding out the best (cheapest)
days to travel /arrive. For example arriving on a weekday as opposed to a
weekend can save over a £150 a person. She does this willingly and patiently
even though sometimes the dates / prices mean that I don’t book on that
occasion. I am a widower and had previously paid Club Med a single occupancy
charge - whereas travel Club Elite told me about single room availability
- again saving me £100's.
And for every Club Med Holiday they
offer a 5% discount off the Club Med brochure prices - quite a significant
amount for our party of 3 adults!
Club Med Da
Balaia:
 |
| Club Med Da Balaia, Portugal |
Club Med Holidays are usually very well
organised, nice clean premises and lots of very well prepared food. The accommodation
is usually as described and comfortable.
Club Med Da Balaia is an excellent resort
- very well kept - with very friendly GO staff where most of them speak
English. The food is exceptional and is truly 5-star dining where guests do
dress up for the evening meals. It’s impossible to be hungry - with both an
option for late breakfasts and late afternoon teas/ pancakes/ice creams -as
well as the 3 main meals a day.
The evening shows and other daytime
entertainment and sports tuition is given in several languages and English is
prominent. Lots of possible sports including kayaking in the summer,
archery, poolside games, and of course Golf.
On arrival at the resort you are met by
a GO/s with a welcome cocktail - and your luggage is taken to your room for
you.
Da Balaia caters for all languages
offering translations as part of any announcements / entertainments etc. The Resort is close to a really nice
sandy beach with a Club Med private area, seating and private life guards.
However getting to the beach is down a really long flight of stairs and some
people could find this difficult. The outdoor swimming pool is very clean but
is usually really cold in spite of being "heated'.
To summarise if you are thinking about
a club med holiday discuss it with Travel club Elite; they know what they are
talking about and you will save money if you go.
A Club Med holiday at the right resort
is brilliant.
Kind regards
B.Winterflood
Tuesday, 7 August 2012
Mark Warner Lakitira Review
Date: June 13 2012
Subject: Mark Warner Lakitira Review
Dear Travel Club Elite,
I just wanted to let you know what a wonderful time we all had at Mark Warner Lakitira. As a hard working mom I loved it that all I had to think about was putting sun block on the kids and what I was going to wear for dinner that evening! Every time we came back from breakfast the beds were made, the rooms were tidied, fresh towels were out and the tea, coffee and milk stocked up again! And the staffs were equally as helpful.
We tried lots of new activities. My daughter completed the Mark Warner Bubble Maker Scuba Diving course (extra) after first doing a free 'Try Dive', my son mastered snorkelling, my husband learnt to sail two mornings (included) and I did water aerobics and played water polo. We also all kayaked a couple of times (again included in the cost). I have sent you some pictures for the Travel Club Elite web site!
We will certainly be booking again for next year and thank you again Travel Club Elite for recommending and booking us our best holiday yet!
PS: The flight times were great too finishing our perfect Mark Warner holiday!
Kindest Regards, Rachel
Subject: Mark Warner Lakitira Review
Dear Travel Club Elite,
I just wanted to let you know what a wonderful time we all had at Mark Warner Lakitira. As a hard working mom I loved it that all I had to think about was putting sun block on the kids and what I was going to wear for dinner that evening! Every time we came back from breakfast the beds were made, the rooms were tidied, fresh towels were out and the tea, coffee and milk stocked up again! And the staffs were equally as helpful.
We tried lots of new activities. My daughter completed the Mark Warner Bubble Maker Scuba Diving course (extra) after first doing a free 'Try Dive', my son mastered snorkelling, my husband learnt to sail two mornings (included) and I did water aerobics and played water polo. We also all kayaked a couple of times (again included in the cost). I have sent you some pictures for the Travel Club Elite web site!
 |
| Holly doing the Bubble Maker course! |
It was just as well we did do all that exercise because the food was delicious and plentiful having upgraded to full board! A huge mixture of English and Greek food at all meals. My children especially loved the freshly cooked pancakes of which several rounds were eaten each morning! My favourite was a succulent beef stroganoff one evening enjoyed with a bottle of red. Whilst my husband enjoyed the Greek salads and kebabs. The Terrace Restaurant setting was also lovely.
 |
| Terrace Restaurant - lovely of an evening! |
We will certainly be booking again for next year and thank you again Travel Club Elite for recommending and booking us our best holiday yet!
PS: The flight times were great too finishing our perfect Mark Warner holiday!
Kindest Regards, Rachel
 |
| Hubby on 2 day Mark Warner Intro. to Sailing course! |
Club Med Recommendation
Date: 4th August 2012
Subject: Club Med Recommendation
Dear, Travel Club Elite
Your company was recommended by a friend who has been on two Club Med holidays with her family. The last one was to Cub Med Italy in May and you managed to find her a great deal with her not travelling direct. We are interested in a Club Med holiday too, but for September. We don't have a massive budget so any savings would be great. We look forward to hearing from you soon.
Kind regards,
Eliza foster
Subject: Club Med Recommendation
Dear, Travel Club Elite
Your company was recommended by a friend who has been on two Club Med holidays with her family. The last one was to Cub Med Italy in May and you managed to find her a great deal with her not travelling direct. We are interested in a Club Med holiday too, but for September. We don't have a massive budget so any savings would be great. We look forward to hearing from you soon.
Kind regards,
Eliza foster
Thursday, 2 August 2012
Mark Warner Sea Garden, Bodrum, Turkey Review
Date: 1st August 2012
Subject: MarkWarner Sea Garden, Bodrum, Turkey Review
To The Travel Club Elite Team
Mark Warner Sea Garden, Bodrum, Turkey 21-28 July.
First time on an all inclusive holiday and first visit to Turkey. We had a brilliant holiday. BA flights fab, transfers stress free, hotel excellent and facilities all as described. Mark Warner staff are very helpful and a good team. Our 9 year old daughter loved it and was busy all day. Restaurants were good and varied. Lots of different nationalities staying at the hotel which is secluded and private. Thanks to Travel Club Elite who managed the booking, and who gave us all the info we needed.
Many Thanks
Charles Lake
Subject: MarkWarner Sea Garden, Bodrum, Turkey Review
To The Travel Club Elite Team
Mark Warner Sea Garden, Bodrum, Turkey 21-28 July.
First time on an all inclusive holiday and first visit to Turkey. We had a brilliant holiday. BA flights fab, transfers stress free, hotel excellent and facilities all as described. Mark Warner staff are very helpful and a good team. Our 9 year old daughter loved it and was busy all day. Restaurants were good and varied. Lots of different nationalities staying at the hotel which is secluded and private. Thanks to Travel Club Elite who managed the booking, and who gave us all the info we needed.
Many Thanks
Charles Lake
Tuesday, 24 July 2012
Why you should book your family holiday with Travel Club Elite . . .
Date: Thurs 21st June 2012
Subject: Travel Club Elite Family Holiday Review
Dear Colin
Thank you for your email.
I think the fact that you recognise the importance to many of your customers, of this process, is probably one of the reasons you and the rest of Travel Club Elite are so good at what they do. I have not been the easiest customer, for example, but I think the reason for this is that it is so important to me that we get as appropriate a holiday for my family, which includes 2 young children. This is the first time that the 4 of us have gone on a 2 week holiday (as opposed to 1 week) and it is the most we have spent on a holiday since we had a family. That is why being able to go back and check more things without being made to feel like a pain - as I was able to do with Louise- means a lot.
Many thanks again.
Kind Regards
James Brentwood
Subject: Travel Club Elite Family Holiday Review
Dear Colin
Thank you for your email.
I think the fact that you recognise the importance to many of your customers, of this process, is probably one of the reasons you and the rest of Travel Club Elite are so good at what they do. I have not been the easiest customer, for example, but I think the reason for this is that it is so important to me that we get as appropriate a holiday for my family, which includes 2 young children. This is the first time that the 4 of us have gone on a 2 week holiday (as opposed to 1 week) and it is the most we have spent on a holiday since we had a family. That is why being able to go back and check more things without being made to feel like a pain - as I was able to do with Louise- means a lot.
Many thanks again.
Kind Regards
James Brentwood
Bahia del Duque, Tenerife - Review
Date: Sat 23rd June 2012
Subject: Bahia del Duque, Tenerife Review
Dear all at Travel Club Elite,
Finally, thought you would like to know that we had an excellent holiday at the Bahia del Duque in Tenerife. Whilst expensive it would come highly recommended.
Regards,
William Thompkins
Subject: Bahia del Duque, Tenerife Review
Dear all at Travel Club Elite,
Finally, thought you would like to know that we had an excellent holiday at the Bahia del Duque in Tenerife. Whilst expensive it would come highly recommended.
Regards,
William Thompkins
Travel Club Elite Review
Date: Weds 6th June 2012
Subject: Travel Club Elite Customer Service Review
Dear Sue
Thanks for all the info - it's fantastic. You are a real find, I am so pleased I persevered on my search and I am delighted with the service from you. I will definitely bear you in mind for the future for Mark Warner or any of the others!
Thank you so much again. The whole family is really looking forward to it!
All the best,
Melissa
Subject: Travel Club Elite Customer Service Review
Dear Sue
Thanks for all the info - it's fantastic. You are a real find, I am so pleased I persevered on my search and I am delighted with the service from you. I will definitely bear you in mind for the future for Mark Warner or any of the others!
Thank you so much again. The whole family is really looking forward to it!
All the best,
Melissa
Pampano Beach Club Review
Date: Fri 1st June 2012
Subject: Pompano Beach Club Review
Dear Travel Club Elite
Just to say thank you for recommending the Pompano Beach Club Hotel in Bermuda. It really was the best hospitality ever.
The food is fantastic and the staff are very helpful. Hope to book again one day.
Thank you
Diana Parkinson
Subject: Pompano Beach Club Review
Dear Travel Club Elite
Just to say thank you for recommending the Pompano Beach Club Hotel in Bermuda. It really was the best hospitality ever.
Thank you
Diana Parkinson
Tuesday, 17 July 2012
Club Med Palmiye Review
Date: Fri 1st June 2012
Subject: Club Med Palmiye Review
Dear Travel Club Elite,
As regards to my stay at Club Med Palmiye - I was very impressed with it and had a wonderful Club Med holiday. I particularly enjoyed the gardens and the general running of Club Med Palmiye was impeccable and I intend to take my grandchildren there next year - the Mini Club was the best I have seen and I have stayed at many Club Meds over the years.
I look forward to your comments,
Sincerely,
Wendy Hutchinson
Subject: Club Med Palmiye Review
Dear Travel Club Elite,
As regards to my stay at Club Med Palmiye - I was very impressed with it and had a wonderful Club Med holiday. I particularly enjoyed the gardens and the general running of Club Med Palmiye was impeccable and I intend to take my grandchildren there next year - the Mini Club was the best I have seen and I have stayed at many Club Meds over the years.
Sincerely,
Wendy Hutchinson
Travel Club Elite Review
Sent: Weds 30th May 2012
Subject: Travel Club Elite Customer Service
" Hooray holiday all booked. And thank you, Sue, for your patience and help. I'm impressed with your approach and hope to use you again."
Sincerely,
Jennifer Brown
Subject: Travel Club Elite Customer Service
" Hooray holiday all booked. And thank you, Sue, for your patience and help. I'm impressed with your approach and hope to use you again."
Sincerely,
Jennifer Brown
Travel Club Elite Review
Date: Sat 21st April 2012
Subject: Thank you to Travel Club Elite
Hi Sue
Hope you had a nice break in Russia, We had a look at the details you sent below regarding Florence and as always very happy with all your recommendations and would love to go ahead and book.
Sue, thank you so much for booking all our holidays over the years. Looking forward to the Villa Hols you have booked for us. :)
Cheers
Ell
Subject: Thank you to Travel Club Elite
Hi Sue
Hope you had a nice break in Russia, We had a look at the details you sent below regarding Florence and as always very happy with all your recommendations and would love to go ahead and book.
Sue, thank you so much for booking all our holidays over the years. Looking forward to the Villa Hols you have booked for us. :)
Cheers
Ell
Travel Club Elite Review
Date: Mon 16th April 2012
Subject: Customer Service
Regards,
Jane Black
Review of the Wendy Wu Vietnam Panorama Tour
Date: Thurs 29th March 2012
Subject: Wendy Wu Vietnam Panorama Review
Good morning, Maria
After having had time to 'recover' from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Wendy Wu holiday booking.
Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two-thirds empty, so we had at least 3 seats each, in which to get comfortable.
The trip itself was extraordinary from beginning to end.
The organisation was excellent, as was our Tour Manager (Huan) and our Coach Driver (Bin). The catering was far beyond anything we had expected, as were the hotels.
We were a part of 18, as a group of 12 Australians and 8 British - we all mixed extremely well and were sorry when the end of the tour arrived.
Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.
We will have no hesitation in recommending both Travel Club Elite and Wendy Wu to others who are thinking of visiting an extremely fascinating and friendly country.
Regards,
Amber and Keith McDonald
Subject: Wendy Wu Vietnam Panorama Review
Good morning, Maria
After having had time to 'recover' from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Wendy Wu holiday booking.
Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two-thirds empty, so we had at least 3 seats each, in which to get comfortable.
The trip itself was extraordinary from beginning to end.
We were a part of 18, as a group of 12 Australians and 8 British - we all mixed extremely well and were sorry when the end of the tour arrived.
Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.
We will have no hesitation in recommending both Travel Club Elite and Wendy Wu to others who are thinking of visiting an extremely fascinating and friendly country.
Regards,
Amber and Keith McDonald
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