Club Med Gregolimano Review

Date: 20/10/2011
Subject: Club Med Gregolimano Review

Hi Sue

Wondered if you could look into another holiday and be my angel again! Bali accommodation in the Summer with Club Med, same passengers etc

By the way, we had a wonderful time in Club Med Gregolimano, the extra cost for 10 days was worth it and so relaxing!  Thank you again for all your help.  Hope we can do something similar next year!

Look forward to hearing from you soon.

Regards,

Bernard

Subject:  Bales Worldwide Into the Namibian Wilderness Review

Sent: 12/10/2011

Dear Peter & Team,

This is just a note to say thank you all for such a great adventure holiday that Sarah and I had in Namibia at the end of September.

The organisation was excellent in every aspect from flights to pickups in Namibia.

Wilderness Safaris are a wonderful company and looked after us so well in every way, food, transport and especially the expertise and professionalism of our guide/driver. We had Jeremia and we could not have asked for more.

If possible would you please pass on to Wilderness Safaris our thanks to him as it was he and the other staff at all the camps we stayed at that really made it the holiday to remember. We would do it all over again as I am sure we would see something different to go Wow about.

Thank you all again.

Jacob and Sarah 

Wonderful Neilson Holiday Review Of The Retreat, Sivota, Greece

Sent: 22/09/2011
Subject: Wonderful Neilson Holiday Review Of The Retreat, Sivota, Greece

Dear Louise,

Thank you for all your help in arranging a holiday for the girls and me. We had a wonderful time. The weather was unbelievable, probably 30s all the time, we never needed a jumper even in the evening on the water taxi back from Sivota harbour on our evenings out.

Have you been to this club - the situation as expected was stunning and there were quite a lot of people returning for the second, third or fourth time. As expected, it was terrific for water skiing (the girls went once and Sarah was delighted to stand up on her first time) which was very slick and well organised and the rescue boat kindly came and got me when there wasn't enough wind to sail my dinghy back again!

There had been 100+ children the week before, this time there were 4! Steps are a nuisance but we knew about that and our garden view apartment (2x twins, each with bathroom) was on the level with the dining area. Higher up would have been a long way, but very good if you played tennis.

It was fun going out to dinner - harbour restaurants not cheap (50-60 euros for one course with a drink) but beautiful locations, sunset etc. and there was a good pizza place up the main road much cheaper.

The trip to Paxos was well worth doing, nice to see other cute little villages and go into caves on the boat. We could have gone cheaper from Sivota on a bigger boat, but it was very easy going with the Neilson trip, door to door, just 20-30 of us.

Nice people staying as guests, quiet, friendly - all good.

All in all, excellent. Flights which were great for timing, and we stayed overnight at the Gatwick Hilton which had valet parking all in for £179, very very good we could get up 20 minutes before check in, were on time, and enabled Sarah to dash to London and jump on the train to Sheffield on our return Sunday, having worked most of the holiday, but there you are - that's life for people with jobs.

Rosie and I are thinking about a little more sunshine in November, so maybe I will be back again soon asking for your help. She and I do also like Club Med with their great food and international atmosphere.

Many Thanks, Linda.

To book The Retreat,Sivota with HUGE Extra Savings on Top of Neilson prices call Travel Club Elite on 0121 213 0012!

Mark Warner Sea Garden Review, Recommendation & Thank You!

Sent: 27/09/2011
Subject: Mark Warner Sea Garden Review, Recommendation & Thank You! 

Hi Sue,

I never got round to emailing when we got back from Turkey in August, but we had a great time and would recommend Mark Warner Sea Garden, thank you for your recommendation on that resort and thank you so much for your help!  The free watersports were great, we all had a go at something! The only thing I'd add for your info is that the 3rd bed in the room wasn't a proper one, it was ok as luckily I'm quite small...:-)

Anyway, moving on to the next trip, could you please give me your best quote for Mark Warner, St Anton, Hotel Rosanna for a week in December!

Thanks, Emily

Lovely Mark Warner Sea Garden Turkey Review From Happy Customer!

Sent : 26/09/2011
Subject : Thank You!

Hi Maria,

I just wanted to send you a quick note to say a huge thank you for all your help in helping us arrange our holiday to Mark Warner Sea Garden in Turkey.  The resort was fab, the Mark Warner staff were really lovely, Kids Club was a winner (not only for Laura but just as importantly, for Max and I!)  We had a really great time and will definitely be doing the Mark Warner thing again!

I know you requested a room in block 1 or 2 and we were in block 1 which considering the hills within the resort was an absolute godsend – thank you!  Mind you, with the amount we were eating I probably should have made an effort to get up and down those hills more than I did!

I hope you had a nice holiday and we’ll be in touch again to book our next trip!

Thanks again, Richard

Fantastic Customer Service From Sue !

Sent : 8 Aug 2011

Hi Sue,

We had a great holiday with Neilson thank you !!! 

I was chatting to my sister who is looking at a Kuoni hoilday in November 11 and I suggested she ask you to price it !

What she wants is attached.

Many Thanks

Lesley


Sent : 5 Aug 2011

Dear Sue,

Fantastic.  Thanks so much for sorting this out for me!

Best Wishes, Alice

The Extra Mile In Customer Service - April 2011

Sent: 26/04/2011
Subject: Fantastic Service

Dear Maria,

Many, many thanks for all you help the other day.  As always the fantastic service I have had the privilege to experience with you.  My new email is as above for future.

With Best Wishes, Helen xx