Date: Thurs 21st June 2012
Subject: Travel Club Elite Family Holiday Review
Dear Colin
Thank you for your email.
I think the fact that you recognise the importance to many of your customers, of this process, is probably one of the reasons you and the rest of Travel Club Elite are so good at what they do. I have not been the easiest customer, for example, but I think the reason for this is that it is so important to me that we get as appropriate a holiday for my family, which includes 2 young children. This is the first time that the 4 of us have gone on a 2 week holiday (as opposed to 1 week) and it is the most we have spent on a holiday since we had a family. That is why being able to go back and check more things without being made to feel like a pain - as I was able to do with Louise- means a lot.
Many thanks again.
Kind Regards
James Brentwood
Tuesday, 24 July 2012
Bahia del Duque, Tenerife - Review
Date: Sat 23rd June 2012
Subject: Bahia del Duque, Tenerife Review
Dear all at Travel Club Elite,
Finally, thought you would like to know that we had an excellent holiday at the Bahia del Duque in Tenerife. Whilst expensive it would come highly recommended.
Regards,
William Thompkins
Subject: Bahia del Duque, Tenerife Review
Dear all at Travel Club Elite,
Finally, thought you would like to know that we had an excellent holiday at the Bahia del Duque in Tenerife. Whilst expensive it would come highly recommended.
Regards,
William Thompkins
Travel Club Elite Review
Date: Weds 6th June 2012
Subject: Travel Club Elite Customer Service Review
Dear Sue
Thanks for all the info - it's fantastic. You are a real find, I am so pleased I persevered on my search and I am delighted with the service from you. I will definitely bear you in mind for the future for Mark Warner or any of the others!
Thank you so much again. The whole family is really looking forward to it!
All the best,
Melissa
Subject: Travel Club Elite Customer Service Review
Dear Sue
Thanks for all the info - it's fantastic. You are a real find, I am so pleased I persevered on my search and I am delighted with the service from you. I will definitely bear you in mind for the future for Mark Warner or any of the others!
Thank you so much again. The whole family is really looking forward to it!
All the best,
Melissa
Pampano Beach Club Review
Date: Fri 1st June 2012
Subject: Pompano Beach Club Review
Dear Travel Club Elite
Just to say thank you for recommending the Pompano Beach Club Hotel in Bermuda. It really was the best hospitality ever.
The food is fantastic and the staff are very helpful. Hope to book again one day.
Thank you
Diana Parkinson
Subject: Pompano Beach Club Review
Dear Travel Club Elite
Just to say thank you for recommending the Pompano Beach Club Hotel in Bermuda. It really was the best hospitality ever.
The food is fantastic and the staff are very helpful. Hope to book again one day.
Thank you
Diana Parkinson
Labels:
Beach Club,
Bermuda,
Hotel,
Pompano,
Pompano Beach Club,
Review,
reviews,
Travel Club Elite
Tuesday, 17 July 2012
Club Med Palmiye Review
Date: Fri 1st June 2012
Subject: Club Med Palmiye Review
Dear Travel Club Elite,
As regards to my stay at Club Med Palmiye - I was very impressed with it and had a wonderful Club Med holiday. I particularly enjoyed the gardens and the general running of Club Med Palmiye was impeccable and I intend to take my grandchildren there next year - the Mini Club was the best I have seen and I have stayed at many Club Meds over the years.
I look forward to your comments,
Sincerely,
Wendy Hutchinson
Subject: Club Med Palmiye Review
Dear Travel Club Elite,
As regards to my stay at Club Med Palmiye - I was very impressed with it and had a wonderful Club Med holiday. I particularly enjoyed the gardens and the general running of Club Med Palmiye was impeccable and I intend to take my grandchildren there next year - the Mini Club was the best I have seen and I have stayed at many Club Meds over the years.
I look forward to your comments,
Sincerely,
Wendy Hutchinson
Travel Club Elite Review
Sent: Weds 30th May 2012
Subject: Travel Club Elite Customer Service
" Hooray holiday all booked. And thank you, Sue, for your patience and help. I'm impressed with your approach and hope to use you again."
Sincerely,
Jennifer Brown
Subject: Travel Club Elite Customer Service
" Hooray holiday all booked. And thank you, Sue, for your patience and help. I'm impressed with your approach and hope to use you again."
Sincerely,
Jennifer Brown
Travel Club Elite Review
Date: Sat 21st April 2012
Subject: Thank you to Travel Club Elite
Hi Sue
Hope you had a nice break in Russia, We had a look at the details you sent below regarding Florence and as always very happy with all your recommendations and would love to go ahead and book.
Sue, thank you so much for booking all our holidays over the years. Looking forward to the Villa Hols you have booked for us. :)
Cheers
Ell
Subject: Thank you to Travel Club Elite
Hi Sue
Hope you had a nice break in Russia, We had a look at the details you sent below regarding Florence and as always very happy with all your recommendations and would love to go ahead and book.
Sue, thank you so much for booking all our holidays over the years. Looking forward to the Villa Hols you have booked for us. :)
Cheers
Ell
Labels:
Florence,
Review,
reviews,
Thank you,
Travel Club Elite,
travel club elite review,
Villa
Travel Club Elite Review
Date: Mon 16th April 2012
Subject: Customer Service
Regards,
Jane Black
Labels:
Customer Service,
holiday,
luxury Holiday,
Service,
Travel Club Elite
Review of the Wendy Wu Vietnam Panorama Tour
Date: Thurs 29th March 2012
Subject: Wendy Wu Vietnam Panorama Review
Good morning, Maria
After having had time to 'recover' from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Wendy Wu holiday booking.
Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two-thirds empty, so we had at least 3 seats each, in which to get comfortable.
The trip itself was extraordinary from beginning to end.
The organisation was excellent, as was our Tour Manager (Huan) and our Coach Driver (Bin). The catering was far beyond anything we had expected, as were the hotels.
We were a part of 18, as a group of 12 Australians and 8 British - we all mixed extremely well and were sorry when the end of the tour arrived.
Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.
We will have no hesitation in recommending both Travel Club Elite and Wendy Wu to others who are thinking of visiting an extremely fascinating and friendly country.
Regards,
Amber and Keith McDonald
Subject: Wendy Wu Vietnam Panorama Review
Good morning, Maria
After having had time to 'recover' from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Wendy Wu holiday booking.
Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two-thirds empty, so we had at least 3 seats each, in which to get comfortable.
The trip itself was extraordinary from beginning to end.
We were a part of 18, as a group of 12 Australians and 8 British - we all mixed extremely well and were sorry when the end of the tour arrived.
Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.
We will have no hesitation in recommending both Travel Club Elite and Wendy Wu to others who are thinking of visiting an extremely fascinating and friendly country.
Regards,
Amber and Keith McDonald
Subscribe to:
Posts (Atom)