Date: Monday 11th November 2013

Subject: Review: Mark Warner Levante Beach, Rhodes, Italy

Dear Maria,

Please accept this as our postcard to you from sunny Rhodes!!! Thank you for organising a great holiday.  It was very enjoyable and I would not hesitate to recommend to your clients.  The facilities were great, the staff were just so professional and the food was delicious. Our room was spacious, clean and convenient for the beach (although would have been nice to have seen the pool)!
You pulled off another great holiday for us. Hope you are enjoying the sunny weather. Best wishes until we need another rest.

Thank you.

Emily

Check out the Levante Beach page now at www.travelclubelite.com or call us on 0121 213 0012 for more information.

Date: Thursday 24th October 2013

Subject: Review: Mark Warner Sea Garden

Sea Garden is a favourite location for a lot of travelers' who seek out that luxury elegance that comes with a holiday. Our customer Lisa Trotman, has just returned from a fun-filled week at the resort.

"My two sons and I spent two weeks at the resort back in 2010. Congratulations to Darren Greenway and Jen Doxford who headed up the superb team- of nannies and the waterfront staff. My youngest son's team leader Sara had the patience and good humour to make it simply 'the best holiday' Johnny has ever had!

So well done again Mark Warner, please send our thanks to the Sea Garden Hotel Group, British Airways and to Sue at Travel Club Elite who we booked with! Keep up the good work."

Call Travel Club Elite now on 0121 213 0012 or visit out website at www.travelclubelite.com for more details on other resorts!

Date: Friday 11th October 2013

Subject: Review: Kuoni resort Bentota, Sri Lanka

Sparkling oceans, warm sandy beaches and exotic food, Bentota, Sri Lanka, is a favourite for Kuoni lovers. At Travel Club Elite, we strive to provide customers the best holiday experience, no matter which operator they choose to book with. Here, another happy customer, Allison Hadley, thanks TCE for our service.. .

Thank you so much for the most beautiful hand tied bouquet I received on Saturday! It is a pleasure to give my business to Travel Club Elite, the staff at your call centre are always so very helpful, courteous, and easy to deal with, and there is no pleasure placed upon one. This holiday is rather special; it is to celebrate my husband's 65th birthday. We have been to Club Bentota five times (usually booking direct with Kuoni) until I discovered you! The flowers have made my day! Thank you again so very much, may I wish you a good summer and brisk business!

FACTFILE

Often dubbed the Paradise Island of Sri Lanka, Club Bentota is sandwiched by the Indian Ocean and Bentota River, offering fast paced activities that will thrill the adults as well as the kids! Whether you want to unwind by the pool or head for the beach for some wind-surfing or snorkeling, the resort can cater for all ages and different tastes. Comprising of 146 rooms, all with spectacular views, the main hotel presents itself as a beacon of tranquility, and guests can enjoy everything from the wide-range of culinary offerings and non-stop activities, performances and luxurious 5 star service.

Call Travel Club Elite now for more information on 0121 213 0012. Also, please read our terms and conditions on pricing on our website: http://www.travelclubelite.com/terms-and-conditions.asp

Date: Monday 30th September 2013

Subject: Review: Rome, Italy. 

Rome is one of the world's oldest and most vibrant cities. Brimming with culture and with the sun shining almost all year round, it isn't surprising that most families want to hop on a plane and taste the offerings of this charming destination. Here, one mother describes her latest holiday adventure.. .

Well, its now back to earth with a bump.  We got back from the cruise and our stay in Rome yesterday.  What can I say, we had an amazing trip and saw and did so much.  It pretty much all exceeded my expectations as I had only been to Corfu before so Venice, Rome, Athens, Pompeii etc were all new to me.

All the transfers worked brilliantly, the only problems we had were with local taxi companies here but they didn't cause any major problems, everything else worked like clockwork. The Ruby Princess was good, but not quite as good as the Sea Princess.  The service/staff were 4* rather than 5* with the exception of our cabin steward.  We would still go back very happily though.  Matt had a great time, there were about 60 13/14 year-olds of varying nationalities.  There wasn't a huge amount organised for them but they seemed to hang out by one of the pools/jacuzzis and be very happy in a large group - lots of independence too.

 We used a private guide in Venice who was very good and I can recommend her although she was expensive, and we pre-booked a taxi driver (both from Trip Advisor) in Athens who was fantastic.  Nothing was too much trouble, he was knowledgeable, courteous, took us to the Acropolis for 8.30am so we were ahead of the crowds/heat, worked his way round the planned road closures for a demonstration at the Parliament in the afternoon, made sure Matt was happy and basically did a great job and was very reasonable.  He does trips around Athens but also private tours all over Greece in his Merc.

We also did a general tour of the Colosseum and Forum in Rome and had two very good guides who we would book up with when we return, so I can recommend them too; we can't believe its all over.  It would be good to look at something for October but suspect the piggy bank is empty now so will have to wait until next year.   Not sure what we will do as Matt is off on cricket tour to Sri Lanka for two weeks in April (its alright for some).  We might think about going out and watching some of the matches or might go off somewhere with just the two of us so will be in touch when we have more idea and see what you suggest. Once again, thanks for all your help and patience.

Sue L

Call Travel Club Elite now on 0121 213 0012 for more details.

Date: Monday 9th September 2013
Subject: Review: Teos & the Algarve 

Just a quick line to thank you for organising the Algarve holiday in your normal highly organised way.

Many thanks, Travel Club!

Clive Andrews

Teos

Just back from a brilliant holiday in Teos with Neilson which you sorted for us . Teos is not happening next year so we are looking to go back with Neilson. Any suggestions for two weeks for Karen  and me?

Barry Smith

 El Gouna, Club Med Holiday Review

Date: 13th August 2013

Subject: Elaine Barnes (customer services) visits El Gouna, and offers her thoughts on the resort.

Our resident Customer Services advisor Elaine Barnes took a trip to El Gouna at the Club Med El Gouna Resort in Egypt. She has worked in travel for many years and is sending regular updates about her latest trip to Club Med El Gouna. Her first report comes from, well, you can work out for yourselves from her photographs!

Club Med El Gouna

I had two bottles of champers on the flight out so couldn’t cope with anymore. You can’t beat a cold beer at lunchtime. Having a lovely time. Very impressed with the food and service here. That’s the french for you. Wine is nice and plentiful and El Gouna harbour is amazing, very chic. Def the St Tropez of Egypt.”

You can head over to our Club Med El Gouna page for more details of the Club Med El Gouna resort – there is also a video of Club Med El Gouna for you to take a look at. We arrived in Hurghada airport and were met by a Club Med representative who escorted us to our 20 min private transfer to the Club Med El Gouna resort.

Our rooms at Club Med El Gouna were Club Room Superior which had recently been refurbished to a very high standard. We had twin beds with his and hers sinks, shower and panoramic terrace front doors overlooking the gardens and the zen pool.

Each day we were greeted in our room by a different ‘towel origami’, skillfully arranged by Tawfek our room attendant. On one afternoon, we came back from lounging by the lagoon with our champagne cocktails to find that Tawfek  had thoughtfully gathered some exotic flowers from the gardens and placed them in our room.

A Garden Party was held during out stay to which all hotel guests were invited. The catering staff worked extremely hard to prepare the tables and chairs around the Zen pool to encourage guests to mingle and get to know their fellow holidaymakers. The pool area was well equipped with comfortable loungers and parasols and the Club Med staff were always on hand to serve an array of delicious cocktails and drinks and pool snacks.

The lagoon provided a great place to paddle and cool off during the midday heat. We were also able to practice our windsurfing skills in the shallow waters that the lagoon provided, before venturing out into the open sea. The resort was well laid out, with only having two storey buildings, with all the facilities easy to find and within easy reach.

The food at Club Med El Gouna exceeded all expectations. There was a wide choice of fresh sea food, prepared in front of us by one of the friendly chefs.  They prepared a variety of dishes for people with differing palates, too.The desserts were comparable to a French patisserie and the selection of wines and cheeses made for a perfect dining experience.

FACTFILE:

Location: North of Hurghada, on the Red Sea

Board Basis: All Inclusive

Rooms: Club Room, Deluxe Rooms, Suites

Sports: Aqua-fitness , Archery , Club Med fitness , Snorkelling, Guided walks, free practice of Beach soccer and Beach volleyball

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Wendy Wu Review – Vietnam Panorama

 Wendy Wu Review: Vietnam

Date: 13th August 2013

Subject: Vietnam holiday review, Wendy Wu

Two of our customers, Mr and Mrs P, have recently returned from a Wendy Tour, Wendy Wu Vietnam Panorama Tour. The 18 day tour is one of the best value Wendy Wu Tours and takes in many famous and fascinating sights. You can read their Wendy Wu Review below:

  After having had time to ‘recover’ from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Holiday Booking.Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two thirds empty so we had at least 3 seats each in which to get comfortable.

  The organisation was excellent as was our Tour Manager (Huan) and our Coach Driver (Bin).  The catering was far beyond anything we had expected as were the hotels.

  We were part of 18 as a group 12 Australians and 8 British – we all mixed extremely well and were sorry when the end of the tour arrived. Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.

  We will have no hesitation in recommending both your company and Wendy Wu Indochina Tours  to others who are thinking of visiting an extremely fascinating and friendly country.

If you would like to book any Wendy Wu Indochina Tours, Wendy Wu China Tours or Wendy Wu India Tours, then please contact Travel Club Elite for excellent service and extra savings – 0121 213 0012