Date: Wednesday 2nd July 2014
Subject: Review: excellent customer service
Subject: Review: excellent customer service
Colin,
I am sure you will be aware of the fact I had to cancel myself attending our
holiday and my place was taken by my step daughter.
I would therefore like to express my appreciation for the fantastic job Maria did in executing this change and more latterly supported by Elaine.
I was very grateful for their support and the fact you were open all over the Easter break made this possible also, which I was very pleasantly surprised to find.
So in a day and age when people are quick to find the faults, I hope this note will show that when one gets good service, it is also very much appreciated..
We look forward to continuing to book our holidays through your company in the future.
Many thanks once again.
Mr J. Brown
