Travel Club Elite Blog

Travel Club Elite Awarded - Elite Ski Agent Of The Year 2011 !

2011-12-02T11:26:00.001Z

Ski Agent Of The Year 2011 Award
Last night at the prestigious 2011 Elite Travel Group Member Awards Evening, Travel Club Elite were awarded, 'Ski Agent Of The Year' as voted for by Tour Operators.

Thank you so much !! Photos and video to follow...

2011-11-28T13:50:00.001Z

Subject: Club Med Val D'Isere Review
Date: 28.11.11

Having stayed at a few Club Meds in the past we knew what toexpect from this years choice!

Good service, great food, fun entertainment and most of all incredibleski-ing. We weren't to be disappointed.

Club Med Val D'Isere is a fantastic resort, it's just a shame therearen't more hours in the day to take in the village as well as ski morning tillnight! Club Med location is brilliant, just off to the left of one of the mainruns down into the village. This is a large property and was full when we went,but even so it was well organised, there were enough staff on hand to deal withthe volume of customers, so there was little time spent hanging around waitingto be served. The food in the restaurant was just great, a fabulous selectionwith all tastes catered for and so much of it too! We are fairly fussy winedrinkers, though by no means connoisseurs, however we found the wine verydrinkable. Most drinks are included (except top label spirits, etc) and theyare served in abundance by good humoured friendly GO's. There were lots oflovely extras you don't read about: the after ski welcome on the patio, one daychampagne & canapes, another hot mulled wine & snacks.

If you like to take in the village atmosphere there is a busservice which takes about 5 minutes or you can walk it in about 15 minutesalong a narrow road, which isn't ideal! Or you can ski it easily.

The standard rooms were basic, clean, of a reasonable sizeand furnished well enough for a ski holiday.

The only extras to pay apart from specific spirits, champagneetc is the ski hire. All Club Meds charge top prices for this so be aware ofthat before you go!

All in all I would highly recommend it.

Stephanie - Family with a 21, 18 and 12 years old

To Book Club Med Val D'Isere with HUGE holiday Savings Visit www.TravelClubElite.com or Call 0121 213 0012. ABTA 25 years.

2011-11-08T12:13:00.002Z

Subject: Neilson Review & Club Adakoy Review, Plus a Thank You!
Date: Mon 7th Nov. 2011

Dear Mary,

We had a lovely time at Neilson Club Adakoy, thank you for all your help withour holiday booking and for getting us such a great rate.

I would definitely go again on a Neilson Holiday.

You were a great help answering all our last minute questions andcollecting the tickets at Gatwick was no problem at all.

Thank you!

Jane C

2011-11-08T11:49:00.000Z

Subject: Kirker Holidays, Vienna, Konig von Ungarn Review & Thank You From Sir Colin Terry!

DearMaria,

Could I place on record with you and Travel Club Elite, my most grateful thanks forarranging our wonderful few days' stay in Viennaat such short notice last week.

Thehotel - Konig von Ungarnwas excellent and so well positioned being a few minutes from the Stephansplatz;the restaurant, which stayed open well after 1130 pm, was very goodindeed and the staff overall could not have been more helpful. We were ablethrough them to arrange a wonderful visit to the Musikverein to see aBeethoven concert, a visit to the Belvedere to see some beautifulpaintings not least of which the Kiss by Klimt, very appropriate. And the nextevening saw La Traviata at the Staatsoper featuring Natalie Dessay.

Allwonderful and I think very Romantic!

Asever you were most understanding, efficient and patient and fully realised thatI had left it rather late to arrange such an important short break for mywife's birthday.

Onceagain you came to the rescue. Thank you.

Warmestregards,

Sir Colin Terry, Air Marshal, Royal Airforce.

2011-10-27T14:12:00.001+01:00

Subject: Club Med Gregolimano Review
Sent: 20/10/2011

Hi Sue

Wondered ifyou could look into another holiday and be my angel again! Bali accommodationin the Summer with Club Med, same passengers etc

By the way, we hada wonderful time in Club Med Gregolimano, the extra cost for 10 days was worth it and sorelaxing! Thank you again for all your help. Hope we can dosomething similar next year!

Lookforward to hearing from you soon.

Regards

Bernard

2011-10-27T13:05:00.000+01:00

Subject: Bales Worldwide Into the Namibian Wilderness Review

Sent: 12/10/2011

Dear Peter & Team,

This is just a note to say thank you all for such a greatadventure holiday that Sarah and I had in Namibia at the end of September.

The organisation was excellent in every aspect from flightsto pickups in Namibia.

Wilderness Safaris are a wonderful company and looked afterus so well in every way, food, transport and especially the expertise andprofessionalism of our guide/driver. We had Jeremia and we could not have askedfor more.

If possible would you please pass on to Wilderness Safarisour thanks to him as it was he and the other staff at all the camps we stayedat that really made it the holiday to remember. We would do it all over againas I am sure we would see something different to go Wow about.

Thank you all again.

Jacob and Sarah

Wonderful Neilson Holiday Review Of The Retreat, Sivota, Greece

2011-09-28T11:34:00.000+01:00

Sent: 22/09/2011
Subject: Wonderful Neilson Holiday Review Of The Retreat, Sivota, Greece

Dear Louise,

Thank you for all your help in arranging a holiday for the girls and me. We had a wonderful time. The weather was unbelievable, probably 30s all the time, we never needed a jumper even in the evening on the water taxi back from Sivota harbour on our evenings out.

Have you been to this club - the situation as expected was stunning and there were quite a lot of people returning for the second, third or fourth time. As expected, it was terrific for water skiing (the girls went once and Sarah was delighted to stand up on her first time) which was very slick and well organised and the rescue boat kindly came and got me when there wasn't enough wind to sail my dinghy back again!

There had been 100+ children the week before, this time there were 4! Steps are a nuisance but we knew about that and our garden view apartment (2x twins, each with bathroom) was on the level with the dining area. Higher up would have been a long way, but very good if you played tennis.

It was fun going out to dinner - harbour restaurants not cheap (50-60 euros for one course with a drink) but beautiful locations, sunset etc. and there was a good pizza place up the main road much cheaper.

The trip to Paxos was well worth doing, nice to see other cute little villages and go into caves on the boat. We could have gone cheaper from Sivota on a bigger boat, but it was very easy going with the Neilson trip, door to door, just 20-30 of us.

Nice people staying as guests, quiet, friendly - all good.

All in all, excellent. Flights which were great for timing, and we stayed overnight at the Gatwick Hilton which had valet parking all in for £179, very very good we could get up 20 minutes before check in, were on time, and enabled Sarah to dash to London and jump on the train to Sheffield on our return Sunday, having worked most of the holiday, but there you are - that's life for people with jobs.

Rosie and I are thinking about a little more sunshine in November, so maybe I will be back again soon asking for your help. She and I do also like Club Med with their great food and international atmosphere.

Many Thanks, Linda.

To book The Retreat,Sivota with HUGE Extra Savings on Top of Neilson prices call Travel Club Elite on 0121 213 0012!

Mark Warner Sea Garden Review, Recommendation & Thank You!

2011-09-28T10:19:00.000+01:00

Sent: 27/09/2011
Subject: Mark Warner Sea Garden Review, Recommendation & Thank You!

Hi Sue,

I never got round to emailing when we got back from Turkey in August, but wehad a great time and would recommend Mark Warner Sea Garden, thank you for yourrecommendation on that resort and thank you so much for yourhelp! The free watersports were great, we all had a go at something! Theonly thing I'd add for your info is that the 3rd bed in the room wasn't aproper one, it was ok as luckily I'm quite small...:-)

Anyway, moving on to the next trip, could you please give me your best quotefor Mark Warner, St Anton, Hotel Rosanna for a week in December!

Thanks, Emily

Lovely Mark Warner Sea Garden Turkey Review From Happy Customer!

2011-09-28T09:12:00.001+01:00

Sent : 26/09/2011
Subject : Thank You!

Hi Maria,

I just wanted to send you a quick note to say a huge thank youfor all your help in helping us arrange our holiday to Mark Warner Sea Garden in Turkey. The resort was fab, the Mark Warner staff were really lovely,Kids Club was a winner (not only for Laura but just as importantly, for Maxand I!) We had a really great time and will definitely be doing the Mark Warnerthing again!

I know you requested a room in block 1 or 2 and we were inblock 1 which considering the hills within the resort was an absolute godsend –thank you! Mind you, with the amount we were eating I probably shouldhave made an effort to get up and down those hills more than I did!

I hope you had a nice holiday and we’ll be in touch again tobook our next trip!

Thanks again, Richard

Fantastic Customer Service From Sue !

2011-08-10T09:45:00.000+01:00

Sent : 8 Aug 2011

Hi Sue,

We had a great holiday with Neilson thank you !!!

I was chatting to my sister who is looking at a Kuoni hoilday in November 11 and I suggested she ask you to price it !

What she wants is attached.

Many Thanks

Lesley

Sent : 5 Aug 2011

Dear Sue,

Fantastic. Thanks so much for sorting this out for me!

Best Wishes, Alice

The Extra Mile In Customer Service - April 2011

2011-04-26T13:23:00.001+01:00

Sent: 26/04/2011
Subject: Fantastic Service

Dear Maria,

Many, many thanks for all you help the other day. As always the fantastic service I have had the privilege to experience with you. My new email is as above for future.

With Best Wishes, Helen xx

The Extra Mile In Customer Service - April

2011-04-07T13:58:00.000+01:00

Postcard Received From Happy Customers On Their Holidays In Port Adelaide, Australia.

The first week's weather seems more English 'cool' - if 20 degrees, rather than 2! But, the sun has come back, with the wind giving an autumnal feel. We have just done a 2 day excursion to Barossa Valley, South Australia's famous wine producing region. We enjoyed good food & wine (of course!) and a bit of relaxation from the demands of work and family life. We have just had fish & chips looking across the dunes to the sea. Blue skies and sun sparkling on the waters of the Great Australian Bight....

Best Wishes to all, M.

If you would like to book an Australian Holiday or Flights to Australia call 0121 213 0012 and make HUGE Australia Holidays Savings Today! ABTA Agent. www.Travelclubelite.com

The Extra Mile In Customer Service - March

2011-03-10T11:52:00.001Z

Sent:03 March 2011 08:15
Subject: Sweden Ski

Hi,

I just wanted to say thank you for the holiday you recently put us on. It was fantastic for skiing and apres ski. I would certainly recommend Neilson and Hotel Continental Inn, Are, Sweden to anyone else and is certainly a place we would love to go back to next year.

Thank you for all your help in sorting this out.

Regards,

Stuart

Sent: 22 March 2011
Subject: Florida Flights

Gwen,

The service you provided was exemplary and I will come to you in the future. Thank you for your swift response to my request.

Kind Regards, Alex

The Extra Mile In Customer Service - February

2011-03-04T09:10:00.000Z

Sent : 02 February 2011 14:15
Subject : Club Med Holiday In May

Dear Louise,

I thought I'd just email to say thank you very much for sorting out the alteration to our holiday. I was impressed with your patience and helpfulness and we would certainly book our future holidays with you.

Thanks again,

Samantha

The Extra Mile In Customer Service - January 2011

2011-01-14T15:21:00.000Z

Sent: Thursday, January 13, 2011
Subject: RE: Mark Warner Enquiry

Thanks very much. We loved Mark Warner San Agostino and the ability to sit just outside the room on a sun lounger whilst our little one had a nap!

Sue is fab, so happy for her to help.

Kind Regards, Jane

To book Mark Warner San Agostino with excellent Customer Service and HUGE holiday savings on top of Mark Warner prices visit http://www.travelclubelite.com/ or call 0121 213 0012.

Sent: 17th January 2011
Subject: Wedding 2012

Good morning. We booked a holiday through you in 2009 and were very impressed by the prices and the effort that was put into our holiday. My partner and I are looking to get married in 2012 and were wondering if this is something you could help us with?

Kind Regard, Jane

Hats off, a very professional service!

2010-10-04T09:07:00.000+01:00

Sent: Sat, Oct 2, 2010
Subject: Hats off, a very professional service!

To all at Travel Club Elite,

A huge thank you for your ever so efficient organisation and booking arrangements for our recent holiday to Mark Warner at Sardinia. All flights, transfers and car parking arrangements went without a hitch and a truly enjoyable week was had at this new resort. I highly recommend this resort with excellent sporting facilities, a beach to die for and the food was stunning. All in all excellent, complimented by your pleasant, courteous and genuine efficiency.

Hats off, a very professional service!!

Kind Regards,

Mr E

To book Mark Warner Garden Beach Resort, Sardinia with Extra Savings on Top of Mark Warner prices visit http://www.travelclubelite.com/ or Call 0121 213 0012.

Holiday Videos Launch

2010-09-11T09:42:00.000+01:00

Received 10.09.2010 - Extract from message 'LOVE your Videos'

"I have just finished watching some of your videos on YouTube and I have to say I was highly impressed... I really thought your vids were some of the best on the site."

- maggie

Visit our new video channel www.youtube.com/user/travelclubelite to see sun and ski holiday videos from Club Med and shortly, other tour operators we specialise in.

The Extra Mile In Customer Service - July

2010-07-30T13:01:00.000+01:00

Sent :Jul 27, 2010
Subject : Holiday to Lakitira, Kos!

Hi, Just wanted to say a big thank you to you all for arranging our family holiday to Lakitira, Kos, Greece which was fantastic. I know we had to make a few changes and you were great at sorting it all out for us. My brother said it was the best holiday he had been on and will be booking through you for next years hols. My mum and dad even said it came second on their list of great holidays (Mauritius won!).

Looking forward to booking through you again soon.

Thanks again.

Clare

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Sent : 27 Jul 2010
Subject : Change of Ship to MS Prince Abbass

Great Holiday. Well arranged. MS Prince Abbas was excellent and an improvement on Nubian Sea according to a couple who had done it before (though good too). Thanks again.

Richard

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Sent : 15 Jul 2010
Subject : Holiday 20th June

Brilliant Holiday. Thank u for excellent support around time of booking.

Lee

The Extra Mile In Customer Service - June

2010-06-29T12:22:00.000+01:00

If you are on a bus, on a train or just plain relaxing in the park, why not browse for your holidays on your mobile phone? Just visit www.TravelClubElite.mobi or click the mobile phone icon in the top left corner of our main desk top site www.TravelClubElite.com.

If you see something you like, just click on the link to call us and we are at your service!

Happy Mobile Phone Holiday Shopping !!

Hyatt Regency, Taba, Review

2010-05-28T14:35:00.000+01:00

Just wanted to drop you and your colleagues at Travel Club Elite a quick line to say thank you for your help in organising our recent holiday to the Hyatt Regency Taba with Longwood Holidays. We both had a great holiday and really relaxed and enjoyed the whole time we were there. We found the staff very attentive, the facilities spotlessly clean and the location ideal for a week to unwind and relax.

We arrived back early hours of Wednesday and haven't stopped talking about the experience.

As we feel sometimes a 'Thank You' can make all the difference so we'd like to say thank you and you'll be pleased to know we recommend your company to others that booked with Longwood to highlight the savings we made for the same experience.

Regards,

John & Lorraine

27th May 2010

The Extra Mile in Customer Service - April

2010-04-13T10:01:00.000+01:00

Sent 10 April 20:10 08:26

Thank you very much, we will book with you again, you have been great.

James and Harriet

To get you holiday off to a great start visit www.TravelClubElite.com. Polished customer service and HUGE Savings!. ABTA Bonded.

Club Med Portugal Holiday Review

2010-04-13T09:00:00.001+01:00

Club Med Portugal Holiday Review

Just returned from Club Med Portugal, Da Balaia and we had a wonderful time. The resort is lovely.

The Golf Hotel we stayed in had big rooms and (just) a sea view, decor a little tired, but there were 2 other hotels on the resort nearer the centre which had great sea views.
The food was FAB!
The beach was great - v picturesque
Staff v. friendly
Fair number of English families - 3 including us so our girls had a great time.
Pool nice, but as we were the first week of the season - it was freezing at the start of the week.
Weather was above average - sun every day and about 22 - 24 degrees.

It was a great holiday.

Thanks for all your help.

Sadie

If you would like to book a Club Med Portugal Holiday, Da Balaia then visit www.TravelClubElite.Com/ for HUGE Club Med Savings! ABTA Bonded.

The Extra Mile in Customer Service - March

2010-03-18T11:52:00.000Z

March emails recently received from more HAPPY Travel Club Elite customers !

Received: Wednesday, March 10, 2010 1:49 PM
Subject: Our Holiday

Great - thanks so much for all your help and your patience! I am
extremely grateful for everything you have done to get us a great price.

Thanks so much!

Received: Tuesday, 16 March, 2010 11:48 AM
Subject: Val Thorens Holiday

Hi,

Just to say thanks for your assistance on the Val Thorens holiday we booked on the 30th January.

Thanks for the drafts ref the visa problem! It was appreciated.

See u guys next year.

Regards,

Peter and Laura

Received: 17 March 2010 18:55
Subject: Final Payment

Extract - Thank you for your email dated 15 March 2010 and attachement. I shall return to your agency for any future plans. Indeed I shall have no hesitation in recommending your firm to our Travel Club.

Note: Names have been removed or changed to maintain the individuals anonymity.

More Excellent Customer Service from Travel Club Elite

2010-02-26T15:26:00.000Z

Sent: February, 2010
Subject: Massive Thankyou from Harriet

Dear Travel Club Elite,

Had a lump in my throat as I read the email you sent to Club Med, and I cannot thank you enough for all your help. If your Company have a Special Staff Member Award, then then the lady who helped me deserve its.

Thankyou once again

Harriet x

Tremendous Customer Service from Travel Club Elite

2010-02-26T15:15:00.000Z

Dear Sir/Madam,

Club Med holiday Antalya, July 2010

I wish to record our great appreciation for the Admin Departments tremendous efforts to avert what might otherwise have proved to be a near disaster to us personally, when the flight schedules for the above holiday were changed to most inconvenient times, due to unforeseen circumstances.

The Administration Department worked extremely hard and late to find more acceptable flight times and rebook my wife and me and our daughter and her family onto flights, which spared us all (including three young children) the absolute inconvenience of arriving in Antalya very late at night.

We are most grateful to the Administration Department and hope that their efforts on our behalf will not go unrecorded at Travel Club Elite.

By all means telephone me should you wish.

With renewed thanks, Michael and Linda

Mango Bay Hotel, Holetown, Barbados Holiday Review by Caroline, W. Midlands

2009-12-16T10:45:00.001Z

Hello,

I just wanted to say that the Mango Bay Hotel, Holetown, Barbados, was practically perfect for Amanda, Felicia and my holiday requirements this year - so I thought I would email you to say so!

They changed our room from 3rd floor to ground when they saw me struggling upstairs with my knee (no lift), at no extra charge. And it had 3 separate beds in it, as requested - ready and waiting instead of re vamping when we arrived as in most other hotels. They cheerfully moved these same beds downstairs for us to the new room - perhaps they only had 3 singles in the place? Amanda came to tell me when it was all ready, but said the room was a bit of a squash: she was teasing as it was huge!

Inclusive food and drink was exceptionally good. Mostly waitress service food, good quality and included interesting local stuff. Restaurant looked onto the beautiful clear sea from about 30ft away, and we could easily walk into the sea for swimming and snorkeling. (My knee improved greatly with the swimming - need to return there frequently!!) Local fish and fresh tropical fruits of what was in season, smoothies freshly made throughout the day and really delicious coconut ice cream. Yum yum (I'm told by my neighbours that Sainsbury’s sell it!)

The girls ran a long way every morning, so they tell me, as I didn't see them till breakfast time after their run and swimming a mile or two. They were totally safe, even if only one of them was running - had no probs. One of their favourite routes was across Sandy Lane golf course, where there was a family of green monkeys.

We had a late checkout till 3pm - again at no extra cost. The staff were extremely pleasant and helpful. The Grenadian Manageress came round to chat every couple of days, to check that everything was running smoothly, and gave a drinks party: both good practice of course.

Inclusive activities: we swam with the Turtles, went in glass-bottomed boat and Amanda and Felicia water skiied with me in the boat. My first attempt at jumping into the boat ended with me falling over backwards with a big splash. The skipper didn't laugh at all but just backed the boat round so I could use the ladder: (Don't know why he thought I could jump in backwards like Amanda and Felicia in the first place!).

We also used the hotel's free minibus into Bridgetown and an interesting local bus back.

A fellow guest said that Mango Bay Hotel had been voted best on the island and the owner is head of the Barbados Tourist Board.

Mongooses (mongeese?) played around the sitting areas. And I picked up Frangipani flowers on the way to breakfast every day.

Lovely! A good holiday.

This contrasted sharply with Virgin offering to upgrade our plane seats to 1st Class - for an extra thousand pounds each on the way out......!! Felicia and Amanda insisted on paying 600 pounds for the three of us for a minor upgrade to middle class? because of my knee.

Many thanks
Caroline

To book the same Barbados holiday as Caroline with great savings, visit Travel Club Elite (ABTA Bonded)

My Trip To Disneyland Paris - A review by Katie, Birmingham, Aged 8

2009-12-14T09:20:00.000Z

On 19th November 2009, me, my mom and dad and brother went to Disneyland Paris. And we went in our car, then on an underwater train (Euro Tunnel) and back in our car again. It took 30 minutes to get to France! We stayed in the Hotel Cheyenne. It was done up like a cowboy town and we stayed in Jessie James. We went there on Thursday!

WHAT WE DID ON THE DAYS
Thursday: We travelled to Paris and it was a very long drive. We arrived at our hotel and we were all glad from the long drive to be there. I loved it when we got there.

Friday: On Friday we went to have breakfast. For breakfast it was a buffet. Then we got on the bus to Disneyland! First we went on a relaxing Steam Boat. Then we went into the Haunted House. Mommy loved it. It was her favourite ride. Especially the poor bride who died before her wedding....
After we went on Thunder Mountain, then Buzz Light Years ride. Then we went to see a 3d film. After we went to have dinner. After to the racing cars. The pedal was stiff. After to the Disneyland Castle. First we went on a Sleeping Beauty ride. Then on the Pinocchio ride and then into an Alice in Wonderland maze.

Next we watched the Disney parade. We saw toy soldiers that shuffled their feet and made a huge racket. Also green army soldiers that made an awful racket too! Also the Lion King. After the fab parade we got on the bus and went back to the hotel and got ready for bed.

Saturday:
On Saturday we went back into Disneyland and it was a lot busier because the children were not at school. First we went in to Disneyland studios and the first ride we went on was some cars. They were really fast but the ride did not last very long though the car ride was called Radiator Springs. After we went on the film studio tour which was fab. Then we went on Thunder Mountain again. But before that we watched Mickey’s Winter Wonderland show which was spectacular. Mickey and Mini were ice skating, there was also Donald Duck, Goofy, Pluto, 2 chipmunks and a man and a lady all singing and ice skating. Also a horse drawn sleigh and it snowed. Then we had tea (pizza and coke!). After it was 6 o clock and loads of people had left so we went on Radiator Springs again. After we went on Aladdin’s magic carpets. Then we went back to the hotel. It was lovely walking through the park lit up at night. Especially the huge, twinkling Christmas tree. I said, "I don't want to go tomorrow, I love Disney Land".

Sunday:
We had breakfast, packed our stuff and went back to England.

Next Christmas we hope to go again with nanny and granddad and go on Eurostar!

To book the same magical Disneyland Paris break as Katie visit Travel Club Elite (ABTA Bonded).

Welcome to the Travel Club Elite Blog

2009-07-28T15:33:00.001+01:00

Here you will find regular updates on our special offers and exciting news. Make sure you come back soon!